FREQUENTLY ASKED QUESTIONS

Yeah, Not a problem at all.

Yeah, that’s ok for us. We have clients from germany who required that. So don't worry about.

We use paypal basic as our default payment system. So you can pay us using your paypal account or using your credit card supported on paypal. Also we accept international credit cards transaction using EBS payment method and also support wire transfer direct to our bank.

Yes.

Yes, Your project will be assigned to a specified team and persons. You will be in touch with 2-3 peoples from the team. They are Marketing executive who will assist you for payments other such things, Project Manager or Project Co-ordinator who will be managing and responsible for delivery of your project, The developers who will be working on your project. Normally you are in communication with Marketing and Project management team but you can't be in direct touch with development team or developers working on your project. Also we have centralized project management system in our work process and we manages all our communication related to project with our client right on PMS. So if there is any message or feedback or any instruction you just need to put it in PMS and development will automatically get it. When Dev team has any updates or message for you they will put the message in PMS and you will get the notification in for update in PMS in your email inbox.

All prices are in USD (United States Dollar).

If you are not satisfied by our service we guarantee to issue you a full refund when you request.

If you don't want your design to be shown in our portfolio or for personal references, we are willing to sign an NDA to protect your rights.

We are available 24 X 7 for friendly and customer support in all working days. If you require time-line adjustments, we can look into the possibility of speed up delivery and possibly weekend work.

• Content Management Systems(CMS): Wordpress, Drupal, Joomla, customized CMS
• Templates: Dreamweaver Template, Email Template, Server Side Template
• Ecommerce websites (Shopping Cart): Magento, Shopify, PrestaShop and Customised Ecommerce
• Custom Development: Php, Ruby On Rails, and other frameworks
• Javascript: NodeJs, AngularJs, ReactJs and others

• Beginner who wants great designs converted into Website.
• Designer who needs PSD pages coded quickly and efficiently to high quality, cross-browser compatible valid XHTML/ CSS markup.
• Programmers who need CSS for Wordpress, Joomla, osCommerce, Magento, Zen cart themes and shopping cart associated solutions.

When a site meets W3C standards, it is like an approval of the main Web guidelines, specifications, and tools, including HTML and CSS. Our work is always 100% validated HTML/XHTML & CSS.

If we have developed your website. We will not charge any bucks for installing this website on your server. But you just came to us and requesting to install any website on any server. we will just charge your $150 USD for installation.

Yes, we do all these in one package. Also FYI, if we are doing Design+HTML+Integration then installation of website on your server is always free of charge.t system. So you can pay us using your paypal account or using your credit card supported on paypal. Also we accept international credit cards transaction using EBS payment method and also support wire transfer direct to our bank.

Yes of course, we can update it and will provide you instruction for this work.

Yes, we have very creative design professionals here. You can look our creative work at our website www.logodesignsstudio.com. When reviewing the website you will realize that we are very much capable in redesign your website.

Yes, we have asymptotic/anonymous url but we only provide updates on that white label url on request of our clients.

Yes, we follow seo semantic coding standard and all our work we do is search engine friendly.

When your website is finished and we made it live on your server. we provide 30 days free support to you so if you feel any problem within this period you can get back to us and we will provide you quick support on the matter. Also after 30 days period over, we are always here to provide you support if you face any problem but that will be chargeable.

We need web page design in PSD or AI or JPEG or PNG format. Any of the mentioned format is good for us to provide you best services. But if you can provide us layered PSD file. That's the best format.

It depends on your requirement but if you would not specify the unique design for inner/sub pages then we integrate default pages layout to all pages of website.

If you want to design your site then please fill up website planner so that we will be clear for your requirement or just give us instruction for it. Before starting the work, you are requested to pay as per our payment terms.

Yes, we have done lots of work in different language PSD file. The way we use in such situation is we ask information about each and every section and also we use Google translator to understand the language and sections designed in the PSD. So that's not a problem if client (you) is co-operative.

Sure, we are working for different CMS and eCommerce system and we are also expert in Core Development. So you just need to send us your requirement and we will deliver you as per requested.

It depends on the complexity of the website but for a simple 5 page website it normally take 9 days including HTML conversion.

Here, we set standard package rates for website design & development. The time & cost that it takes to develop a website solely depends on the complexity of the project which includes number of pages, navigation menu, media elements, etc. Also, PSD to HTML conversion costs 49 USD for Home page design and 29 USD for each inner page.

We charge $129 for the WordPress Theme and it takes 2 business days to get implemented. The initial cost may vary depending on the WordPress theme you choose.

The standard cost for a Magento Theme is 349. Developers take overall 5 business days to integrate this theme.

We have experience of 960 GS and Blueprint. We have chopped few website in that frameworks, even right now we are working on 2 websites which are being coded in 960 grid system.

Wordpress, Joomla and Drupal. These three are our recommendation but if you want us to work on any other CMS, there is no problem for our developers. We are core developers, so there is no problem if there is any CMS or blog software which is very new and we need to understand or learn it.

Currently we don’t provide such service. but if we get continuous work or any commitment for ongoing work, then we can definitely manage or hire someone here to such work for you.

Yes, Normally we provide PDF or Word Doc file to outline the uses and instructions on how to use backoffice to manage front end of your website. But if you are willing to get a training directly by any senior project developer or project manager, we can arrange that also.

Yes of course, that is what we have answered in above 2 questions. No one choose best cms in the list but definitely someone can suggest a best CMS for any ecommerce or cms website by reviewing the scope or work and functionalities it is going to cover.

The answer for that is similar to above question's answer.

No one can suggest a best CMS as all the available open source are best in terms of feature, functionalities, robust and programming architecture. But if it come to us to suggest a CMS for a project by reviewing the functionalities and scope of the project. we can definitely suggest one best for that particular project. So choosing best is not possible but definitely we can choose best CMS platform for any specific project.

We provide help doc with proper instruction that will help you understand the methods of managing front end of your website.

We always work on latest version of CMS and eCommerce. But if you think your project require lowest/past version, that's also not a problem you just need to inform us in that case.

We can provide you flat 15% discount on your second project if you will submit at the same time or in any future date.

Yes, we do offer promotional discounts. we normally have the offers running all around the year. so whenever you are coming to us you can find us advertising the promotions on our website. Other than that if you are giving your second order to us, you can avail flat 15% discount on your order value.

Yes, we do provide invoice to you for any transaction you made to us on paypal or in our bank using wire transfer if you request us. But if you are ordering any project online using our online order form, you will get the invoice for payment/transaction automatically when you complete your order.

We have different modes of payment. You can pay us via paypal, Credit Cards & Wire Transfer direct to our bank account.

It only depends upon the cost of the project. You need to follow our payment policy for starting the project. Read answer of above question to know about our payment policies.

We simply follow 4 tier payment policy. Which is as below:

• If you want us to work directly on your own server or if you want that we send files over to you each time we have any update to show you or if you want that we send you final files right after the job is finished without waiting for payment approval or any other headaches. For this you would require to pay us all amount upfront i.e 100% advance. If that term is not clear feel free to contact us.
• Also we request you to pay 100% upfront amount by you in favor of CSS CHOPPER if your ORDER VALUE is less than $100 USD.
• You just need to pay 10% upfront amount in favor of CSS CHOPPER if your ORDER VALUE is more than $100 USD and less than $500 USD.
• You would require to pay 50% upfront amount in favor of CSS CHOPPER if your ORDER VALUE is more than $500 USD.

It\'s not mandatory. Normally projects are pretty simple and we are capable good enough to understand any complex level of requirement over emails. But if we feel or you think that requirement are complex and must require a voice conference. Then we always welcome our client\'s call or love to call them on their preferred time schedule.

Yes, We ask for upfront deposit to start working on your project. But we do understand our client's situation and risk so we only ask to pay 10% upfront deposit at least.

When you complete our order form you will receive confirmation email from paypal for your upfront payment as well order confirmation from csschopper.com with your order summery. After that one our project management team will review the project and will in touch with you via email to confirm you the timeline and also he/she will create your project in our project management system (PMS). Here in PMS you can keep track of your conversation and milestones of your project. Here only you will get timely updates for your project.

Minimum commitment period is 2 months and maximum has no limit.

The number you are looking to hire, we are able to fulfill that work force. We normally have reliable, honest and dedicated developers available at our office. But if we don't have resource available we can hire the developers anytime.

We have dedicated developer from 1 year to 5 years. In terms of profile, They can work as Assistant Developer, Software Developer, Senior Developer, Project Leader, Project Co-ordinator and Project Manager.

They can work for HTML Newsletters, XHTML, HTML5 & CSS, any CMS , any eCommerce , PHP, Adobe Flash, Adobe Flex, Adobe AIR and Flash Media Servers etc. Other than that we are also very much proficient in Logo & Website Designing services. You can review our creative portfolio on our website www.logodesignsstudio.com;

No, we can not provide dedicated developer for hourly basis in your time zone. But if your timezone matches ours or its nearby to +5:30 GMT, we can surely provide you dedicated developer on hourly basis.

Yes, you can hire the dedicated as per your time zone but it will cost you more and you must hire him at least for two month for full time.

Utilizing our services will help you to reduce your expenses. It will decrease the burden of managing a team at your premises and no expenses for infrastructure, Equipment, Leased internet Lines etc. You have to pay once for the work you need to be completed. We'll take care of their salary, work stations, expenses, timing, holidays and associated issues etc.

Outsourcing project to an Indian company will be advantageous in following ways:

• High quality services at affordable prices.
• Focus on your other projects
• Make faster deliveries to customers
• Get access to specialized services
• Improved customer satisfaction
• Benefit from time zone advantages
• 30 Days Technical Support Available

• When you are opting to hire a XHTML/CSS team from an IT firm there are certain things you need to keep in mind.
• What are the wide-range of professional IT resources are available?
• What are the quality standards a firm adopts for their clients?
• What is there availability at the time of emergency?
• How transparent is there working style?
• Complete control over your projects flow from starting to end.

• Qualified programmers to work with you.
• Multitalented in newly developed programming.
• Good quality development skills.
• Affordable rate that is within your budget.
• Programmers will work as your in-house team.
• Complete control over your projects flow from starting to end.

Yes, We have tested and reviewed many hosting companies for our past clients and we have vast experience with most of the hosting services available on the internet from that list we can definitely recommend you few best web hosting services. From which you can choose your hosting partner.

Yes sure, You can choose our agency to develop your website and you can use your existing web hosting to host your website. But in case you don't have one we can definitely recommend you one best as per our experience.

Yes, it is possible, but to tell us in prior and then we can arrange meeting accordingly.

Yes, but it will depend after analysis of the website because there may be some section that will be hard to code in open source or may require custom coding or we have to do some changes to meet the requirement.

Yes, but we can confirm it after analysis of your website because other than coding it may require to take some services also to get this done and we will help you in whole process. We have a team, which assists the clients during the entire process.

Yes, if you think that you are creative designer and willing to work with us, then we will ask for your sample work and if it gets approved, then you will be a part of this plan.

Yes, it may happen, if the number of pages are too much because the order form calculates each page timeline and costs as per standard entry. So, once we analyze and get to know that lot of pages will be covered simultaneously, then there is no need to calculate time separately.

Normally, we respond to it within 24 hours because sometimes project scope takes time. If you are sending CQR quote in working hours and mentioning that it is urgent then we take that request on urgent basis.

Yes, we have agency rates on the basis of Amount. We have different percentage level and you can avail advantages on the basis of that amount range.

We have a team of experts, who have a good knowledge in customization and we have done some projects, which proves our expertise in it.

Yes, we have started working in ROR as well as we have a pool of qualified resources for this.

Yes, we design the layout on the basis of Desktop PSD and then, we will send it to you for approval. Once, it gets approved, then we will start the conversion process.

If you have a plan to make this page responsive, then it's better to inform us about this in the beginning of the development process, so that we will do HTML in percentage, not in fixed width. In this way, we can easily handle it in responsive in future development.

Yes, we have the separate agency rates, so please shoot an email and then, one of our Business Development Guy will contact you with all required details.

For a responsive website design, please first make sure that your designs should have these screen dimensions: For Desktops – 1024px, Tablets – 1024x768p (landscape) and 768x1024 (portrait), Mobile devices – 480x320 (landscape) and 320x480 (portrait).

If your order is time-sensitive, Let us immediately know and we will look into expedited delivery possibilities and update you soon.

Only markup style is different but no effect on delivery date.

Yes, we require html website credentials and we will convert it in Responsive CMS/eCommerce.